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MAPLE HOTEL

Traveler rating:3.5 43 Reviews

Updated:2018-12-13

311

TEL +886-6-2618156
FAX +886-6-2642417
Pricing TWD4200~9200
(Please contact the industry for the actual price)

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Review

TripAdvisor Reviews

Traveler rating:3.5 43 Reviews Write a Review

Traveler rating

  1. 5 Terrible
  2. 5 Poor
  3. 9 Average
  4. 12 Very good
  5. 9 Excellent

Traveler type

  1. 14 Families
  2. 12 Couples
  3. 2 Solo
  4. 2 Business
  5. 9 Friends
  • jonahmobile

    Seoul, South Korea

    Traveler type:

    Couples

    Could have been so much better..

    Traveler rating:2 2018-09

    Maple Hotel is in a pretty decent localish area with local good available nearby. The hotel has a good snack area where you can have coffee, ice cream and snacks anytime from 3pm-12am daily. They also have a laundry area where guests can wash their laundry for free - even powder is provided. Although I didn't use the service, it seems they have bicycles available if you wish to ride around town too. Staff at the front desk are polite and willing to answer any queries you might have...the command of english of the staff are not very good, it might be difficult to get clear information. That is where the positives end I am afraid. From what I observe, the good things end in the hotel lobby. Once you take the lifts up to room levels, you will be greeted with cigarette stench almost immediately. I was given a room with cigarette stench on the first day but tolerated it as it was late. The next day I asked for a change of room and was given a room at the corner which has very strong wind noise coming into the room and the toilet has a strange blue gel around the rubber seals of the bathtub...this time I asked immediately if I could take another room instead and got a smaller room with didn't have the same issues. The next day however, housekeeping forgot to replenish the tea, coffee, water, shampoo, soap and toilet roll (totally used) during their room makeup... I had to ask for all the items to be sent to the room instead. I think there is something obviously wrong with the maintenance of the rooms as the rooms are not very clean at all and they have a serious problem with cigarette stench (was told this is a non-smoking hotel). Overall, I felt that the front office staff did their best to remedy the mistakes but I think that the hotel is not very well managed. They just need to take a look at Dong Wu Hotel (an old but immaculately maintained hotel) in Taipei to learn how to keep a hotel at the top of the game. Very disappointed.
  • Escape810504

    Pyeongtaek, South Korea

    Traveler type:

    Couples

    Smoky smells are all over.

    Traveler rating:2 2018-09

    Smoke smells are all over the hotel n room. We changed the room because of the smoke smell but still there. Seriously need to change the shower curtain. The molls are everywhere on the shower curtain n didnt want to even touch the curtain. Beds are comfortable n Hotel staffs are very nice n friendly. Without taxi, its difficult to go anywhere in Tainan.
  • Alvaro C

    Taiwan

    Traveler type:

    Family

    Really nice Hotel

    Traveler rating:5 2017-11

    Good Hotel Really good location, close to the main tourist attractions by walk. Nice Hotel stuff, speak English and Chinese Really Clean Free parking, that really helps you if you have a car in Tainan I would definitely go back there
  • Rita7107

    硬體設備不足、房間未整理乾淨

    Traveler rating:2 2020-08

    優點: 1.電視大可供小孩選看多種卡通 缺點: 此次為家庭旅遊用使用安心旅補助,不知是否因為使用補助入住入房 在發現2房其中1房未有卡通台及發現前房客餅乾未清理乾淨, 要求換房一直未能獲得正面回覆(服務人員冷處理),...
  • waiemil

    香港

    Traveler type:

    單獨旅遊

    位置不太方便 勝在平宜

    Traveler rating:3 2020-01

    位置附近都沒甚麼,出外去不同地方都感覺較遠, 附近也沒甚麼地方可走走, 步行去神農街那裡大概20分鐘, 步行去藍晒圖大概15-18分鐘, 因農曆新年關係吧, 好多食店都提早關門休市, 床大但太軟, 房間也很大, 但...

1-43 Reviews

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This review is the subjective opinion of a TripAdvisor member and not of Tainan City Government and TripAdvisor LLC.

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